At that time, the login credentials were stolen from the computer of an employee of IT service provider Spectos, which offers software to monitor and improve service quality. It is linked to Samsung’s German ticket system at samsung-shop.spectos.com. Apparently, the compromised credentials had not been updated for years.
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Disgruntled ex-employee costs company over $600,000 after he deletes all 180 of its test servers — found server deletion scripts on Google | Tom’s Hardware
Although Nagaraju was no longer connected with NCS, he discovered that his credentials remained valid, giving him remote access to the company’s servers.